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Personal information means information that allows someone to identify or contact you or your household. Non-personal information means information that does not directly identify you or your household. We collect both types of information about you.
The following provides examples of the types of information that some of our concepts collect about you and how we use the information.
|Context||Types of Information||Primary Purpose for Collection and Use of Information|
|Account Registration||We collect your name and contact information when you create an account.||We have a legitimate interest in providing account relating functionalitiesto our users. Accounts can be used for easy checkout and to save your preferences and transaction history.|
|BEYOND+ Membership Program||If you sign up for our BEYOND+ membership program, we collect your name, contact information (such as e-mail address and phone number), billing address, and payment card information. We use reasonable efforts to protect such payment card information from unauthorized access, use, or disclosure (for more information please see the section below titled “How We Protect Personal Information”).||We have a legitimate interest in administering our BEYOND+ Membership Program, including, among other things, processing your payment for the membership, communicating with you about program benefits, providing you with membership benefits, detecting security incidents, and protecting against malicious, deceptive, fraudulent, or illegal activity.|
|Brand Credit Cards||If you apply for one of our brand credit cards, we collect your name, address, last 4 digits of your social security number, social insurance number, and income information. When you use your brand credit card, we also receive information from the financial institutions that we partner with, such as transaction history (including credit card number) and account profile. We use reasonable efforts to protect such credit card information from unauthorized access, use, or disclosure (for more information please see the section below titled “How We Protect Personal Information”).||We use your information to perform our contract to provide you with the benefits associated with our credit cards, such as tracking the rewards/points you earn for purchasing products. We also have a legitimate interest in performing audits and maintaining business records associated with our credit card programs.|
|Demographic Information||We may collect information from you, such as your age or location.||We have a legitimate interest in understanding our users and providing tailored services and products.|
|Distance Information||When you use one of our Apps we collect your location from the GPS, Wi-Fi, and/or cellular technology in your device to determine your distance from a store.||We have a legitimate interest in understanding our users and providing tailored services and products. In some contexts, our use is also based upon your consent to provide us with geolocation information.|
|Email Interconnectivity||If you receive email from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains, and make purchases.||We have a legitimate interest in understanding how you interact with our communications to you.|
|Employment||If you apply for a job, we collect information necessary to process your application or to retain you as an employee. Employees are provided a separate privacy notice that relates to employment data.||In some contexts, we are required by law to collect information about our employees. We also have a legitimate interest in using your information to have efficient staffing and work force operations.|
|Feedback/Support||If you provide us feedback or contact us for support, we will collect your name and e-mail address and possibly other personal information, as well as any other content that you send to us in order to reply.||We have a legitimate interest in receiving, and acting upon, your feedback or issues.|
|Loyalty or Rewards Programs||If you sign up for one of our loyalty or rewards programs, we collect your name and contact information (such as email address and telephone number).||We have a legitimate interest administering our loyalty and rewards programs. That administration includes, among other things, communicating with you about program benefits, providing you with membership benefits, detecting security incidents, and protecting against malicious, deceptive, fraudulent, or illegal activity.|
|Mailing List||When you sign up for one of our mailing lists, we collect your email address or postal address.||Where required by law, we have obtained your consent to share information about our products or services, and we use your email address or postal address to share such information. We also have a legitimate interest in sharing information about our products or services, and we use your email address or postal address to share such information.|
|Mobile Devices||We collect information from your mobile device such as unique identifying information broadcast from your device when visiting our website or when visiting one of our stores.||We have a legitimate interest in identifying unique visitors, and in understanding how users interact with us on their mobile devices.|
|Order Placement||We collect your name, billing address, shipping address, e-mail address, phone number, and payment card information when you place an order. We use reasonable efforts to protect such payment card information from unauthorized access, use, or disclosure (for more information, please see the section below titled “How We Protect Personal Information”).||We use your information to perform our contract to provide you with products or services.|
|Partner Promotion||We collect information that you provide as part of a co-branded promotion with another company.||We have a legitimate interest in fulfilling our promotions.|
|Sweepstakes or contests||When you participate in a sweepstakes or contest, we collect information about you which includes contact information to notify you if you are selected.||We have a legitimate interest in operating the sweepstakes. In some contexts, we are also required by law to collect information about those who enter into our sweepstakes.|
|Third Party Tracking||We participate in behavior-based advertising. This means that a third party may use technology (e.g., a cookie (further described below)) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interests. That advertising may appear either on our websites, or on other websites. You can opt-out of receiving advertising based upon your browsing behavior from some network advertising companies by going to the Network Advertising Initiative and the Digital Advertising Alliance websites. Cookies may be managed by following instructions provided by your browser.||We use this information to provide advertising about products and services tailored to our users’ interests.|
|Web logs||We collect information from you, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet), domain name, click-activity, referring website, and/or a date/time stamp for your visit.||We have a legitimate interest in monitoring our networks and the visitors to our websites. Among other things, it helps us understand which of our services is the most popular.|
|Cookies||"Cookies" are small pieces of information that a website sends to your device while you are viewing a website. We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them). Among other things, cookies allow us to provide you with a more personal and interactive experience tailored to your interests and to improve our marketing efforts. Cookies may be managed by following instructions provided by your browser. If you choose to disable cookies, some areas or features of our websites may not work properly.||We use this information to make our websites operate efficiently, to improve user experience on our websites, and to understand website traffic and how our websites are being used.|
In addition to the information that we collect from you directly, we may also receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources.
In addition to the uses described above, we use your personal information in the following ways:
You can make the following choices regarding your personal information:
No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of any unauthorized access to your personal information, we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
Some of our websites permit you to create an account. When you do so, you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.
|Total received requests||Complied with in whole or in part||Denied (e.g. unable to verify the identity of the requestor)||Mean (average) days to respond|
|Opt-out of Sale Requests||N/A (we do not “sell” your personal information)|
If you are an authorized agent submitting a request on behalf of an individual, please submit the following information through our Request Form : the consumer’s name, email address, mailing address, phone number, request type, and applicable affiliate(s). After an authorized agent submits a request, we will communicate directly with the consumer to verify the consumer’s identity and respond to the request.
If you have any questions, comments, or complaints concerning our privacy practices, please contact us at the address below. We will attempt, where practical, to respond to your requests and to provide you with additional privacy-related information.
Bed Bath & Beyond Inc.
Attn: Customer Service – Privacy
650 Liberty Avenue
Union, New Jersey 07083
California Civil Code Sections 1798.115(c), 1798.130(a)(5)(c), 1798.130(c), and 1798.140 indicate that organizations should disclose whether the following categories of personal information are collected, transferred for “valuable consideration,” or transferred for an organization’s “business purpose” (as those terms are defined under California law). The table below indicates the categories of personal information we collect and transfer in a variety of contexts. Please note that because this list is comprehensive, it may refer to types of information that we collect and share about people other than yourself. For example, while we transfer credit card or debit card numbers for our business purpose in order to process payments for orders placed with us, we do not collect or transfer credit card or debit card numbers of individuals who submit questions through our website’s “contact us” page. We do not “sell” your personal information. In addition, we may disclose information when requested to government entities, auditors, lawyers, consultants, and other parties as required by law concerning any category (e.g., in response to a subpoena).
|Categories of Personal Information that We Collect||Categories of Third Parties to Whom We Disclose Personal Information for Business Purpose|
|Identifiers – such as name, postal address, phone number, unique personal identifier, online identifier, internet protocol (IP) address, device ID, email address, account name, signature, social security number (the last 4 numbers in connection with processing your application for a credit card with us), driver’s license number (e.g., in some cases to process product returns), passport number (if needed to verify your identity), or other similar identifiers.||
|Financial information – such as bank account number, credit or debit card number, or other financial information.||
|Commercial information – such as information about products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.||
|Network activity data – internet or other electronic network activity information, such as browsing history, search history, and information regarding an individual’s interaction with an internet website, application, or advertisement.||
|Geolocation data – such as when you use our App, or the IP address assigned to your computer when you use the Internet and visit our website.||
|Electronic and sensory data – such as audio, electronic, visual, thermal, olfactory, or similar information (e.g., pictures, security video surveillance footage).||
|Professional/employment information – such as occupation and professional references or estimated information provided by a third party for marketing purposes.||
|Education information – such as information contained in education records, if you have a college registry, or estimated information provided by a third party for marketing purposes.||
|Inferences – drawn from any of the information listed above to create a profile.||
Notice of Financial Incentive under California Law. We offer our customers rewards programs that provide certain benefits, such as rewards, promotions, and exclusive offers (the “Rewards Programs”). When you sign up for a Rewards Program, we will ask you to provide your name and email address. Because the Rewards Programs involve the collection of personal information, they might be interpreted as a “financial incentive” program under California law. The value of your personal information to us is related to the value of the free or discounted products or services that you obtain in connection with the Rewards Programs, and it is based on the expense related to offering those free or discounted products or services. You may withdraw from participating in a Rewards Program at any time through your account or by calling customer service at 1-866-532-6826. Visit the Rewards Program’s Terms and Conditions to view full program rules, including how to join.
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